Tuesday, September 24, 2019
LEADERSHIP Essay Example | Topics and Well Written Essays - 1250 words - 1
LEADERSHIP - Essay Example The scenario is based on the situation where I, as a leader; having conflict with a nurse who does not want to be team player. Based on the scenario three different roles being stated above have been highlighted and discussed in a precise and logical manner. From the Observerââ¬â¢s Point of View Healthcare institutions require people driven by passion and compassion in order to serve the healthcare needs of people. In order to make them think like this, leadership plays an important and crucial role. Being operating as the leader in the healthcare center, it was my role to align sources and resources in a positive manner along with enhancing their capabilities and abilities to make them highly valuable in terms of rendering their services to the society and people. There were a number of people working in the healthcare center based in Los Angeles having different goals and objectives. The goals and objectives of the healthcare center was based on offering high quality healthcare services to the patients along with making them feel cared and better in every sense. The goals and objectives of the healthcare center were communicated to the employees working in the center. However, at times, there were some clashes in the personal and professional goals of employees working in the healthcare center. ... A number of administration related queries were going unheard affecting the functional and operational framework in a significant manner. Even other people in the administration department were observing her behaviour but did not say anything mainly because of his nature and behaviour. The situation became all the more annoying when the operational framework was getting severely affected. There frustrated patients adding to the woes of the healthcare center. The observation part was mainly based on offering chances to that person in order to learn from her mistakes. However, there were not any initiatives being taken by her showing her ill behaviour affecting the entire framework of the center. Based on the behaviour of that nurse, few others started to ignore their work and responsibilities considering the fact that I was not saying anything to the employees even though, their behaviour was not acceptable. The overall change in the behaviour of others along with the change in the be haviour of that nurse started affecting the entire organisational setup in a negative manner. Unprofessional approach started prevailing at the highest level and thus thwarting the overall prospect of the healthcare center growth and development. Within months, there were dissatisfied customers and irregular and unprofessional operational and functional activities that affected the overall growth of employees and the center. I later realised that being a leader, it is important to observe but it is also important to communicate based on the observations. Mere observations did not add any value to the employees and the healthcare center and thus was of no use. Moreover, it crippled the entire operational and functional framework in a negative manner
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